Privacy Policy

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As the operators of the website https://perpetualwealth.co.uk/ (“Website”), Perpetual Wealth Group Limited (“We“, “Us”) is dedicated to safeguarding and respecting your privacy. This Privacy and Cookie Policy (“Policy”) (together with any referenced documents) outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 

We urge you to read this document thoroughly to comprehend our stance and practices regarding your personal data and how we will handle it. Regarding the General Data Protection Regulation (“GDPR”, from the GDPR implementation date) or, until the GDPR implementation date, the Data Protection Act 1998, (collectively “Data Protection Laws”), the Data Controller is Perpetual Wealth Group Ltd.

Your Personal Information Information

We Collect from You In the course of our operations, we collect and process various types of information, including:

• Details provided by you when filling out forms on our Website, inquiring about our products or services. This also includes information provided when contacting us by phone or email.
• Personal details like your name and email address, or any information you input while using the Website.
• Records of correspondence if you contact us.
• Details of your Website usage, such as IP address, search history, page response times, visit duration, login details, browser type and version, traffic data, location data, weblogs, other communication data, and resources accessed by you, to compile usage statistics.

If you provide us with another person's personal data, you confirm that they consent to the processing of their data and that you have informed them of our identity and the purposes for which their data will be processed.

When you use our “Contact” form or email us, we require your name and email address to respond to your enquiry. We will inform you at the point of data collection whether you are required to provide additional information.

Uses Made of Your Information

Lawful Basis for Processing 

Our legitimate interest basis for processing data includes responding to enquiries made via the Website, email, or phone and contacting you regarding these enquiries related to our services.

Purposes of Processing 

We use the information held about you to:

• Respond to your enquiries.
• Ensure effective presentation of content on the Website for you and your device(s).
• Send service-related messages, reminders, technical notices, updates, security alerts, and information you request.
• Provide information and offers we believe may interest you.
• Fulfil obligations from any contracts between you and us.
• Allow participation in interactive features of our service, at your discretion.
• Maintain Website security.

Disclosure of Your Information 

We may pass your personal data to third-party service providers, agents, subcontractors, and associated organisations for task completion on our behalf (e.g., hosting our servers) and for storing, protecting, and securing your personal data.

Your data may be disclosed to members of our corporate group (subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006) and to third parties:

• In business or asset sales or purchases.
• If our assets are acquired by a third party, making customer personal data one of the transferred assets.
• For legal compliance, rights protection, or safety assurance.

We will not share your data with third parties beyond these purposes without your express consent.

Storing Your Personal Data

Security 

We employ measures to protect personal data from accidental loss, unauthorised use or access. Access to your personal data is limited to those with a legitimate business need. Processors of your information will do so authorisedly and under confidentiality.

We have procedures for suspected data security breaches and will notify you and applicable regulators where legally required.

The transmission of information via the internet is inherently insecure. While we strive to protect your personal data, we cannot guarantee its absolute security. After receiving your information, we use strict procedures and security features to prevent unauthorised access.

Keeping Your Personal Data Up to Date

Please contact us to update your personal details. We aim to update your personal data within 10 days of receiving new or updated information to keep our records accurate and current.

Data Retention

We retain personal data from general inquiries for 12 months after our last contact. For specific project inquiries, we hold the provided personal data for the same duration. Data like IP addresses and communication data are retained for 12 months.

Data Storage Location 

Your data is stored on secure servers within the EEA. Data may be transferred outside the EEA, where we ensure appropriate data protection measures. We will not transfer your data outside the EEA without suitable safeguards.

Your Rights 

Under GDPR, you have several important rights, including:

• Access to your personal data.
• Correction of errors in your data.
• Erasure of personal data in certain situations.
• Receiving and transmitting your data to a third party in certain situations.
• Objecting to direct marketing and certain other processing.
• Restricting our processing

For more information, see the UK Information Commissioner’s Office (ICO) guidance on GDPR rights.

To exercise these rights, contact us with sufficient identification and information.

Complaints 

We aim to resolve any concerns about our data use. GDPR also allows complaints to supervisory authorities, like the ICO in the UK, available at https://ico.org.uk/concerns/ or via phone at 0303 123 1113.

Policy Changes 

We may modify this Policy, with changes notified and made available via the Website. Continued Website use implies acceptance of the updated policy.

Cookie and IP Address Use

We collect data for system administration from devices you use to access the Website, including IP addresses, operating systems, and browser types. This is statistical data about browsing actions and patterns.

Our Website uses cookies to distinguish you from other users, enhancing your browsing experience and Website improvement. By using the Website, you consent to our cookie use.

Third-party affiliates may also use cookies, which we do not control. You can block cookies through your browser settings, but this may limit Website access.

Contact

For queries or requests regarding this Privacy and Cookie Policy, email us info@perpetualwealth.co.uk, or write to Perpetual Wealth Group Limited, 17 St Katharines Way, LONDON E1W 1LP.